FAQ Burglar Alarms and CCTV questions

FAQ Burglar Alarms & CCTV · You are here

FAQ Burglar Alarms

What is better - a hard wired or a wireless alarm?
How long will it take to install my alarm?
How does the monitored alarm work?
What happens to my alarm monitoring if my phone line is cut?
Can I have a burglar alarm that is not monitored?
Can I set my burglar alarm at night?
Will the burglar alarm work with my pet?
Will my wireless internet interfere with the wireless alarm?
Do you offer a guarantee on the alarm system?
How soon can you install a burglar alarm?

FAQ CCTV

What is CCTV?
Why do I need a CCTV camera?
What are the features of a CCTV system?
How do I choose the right CCTV system?
Can I supply my own CCTV equipment?
Do you offer a guarantee CCTV installations?
Can CCTV cameras see in the dark?

What is better - a hard wired or a wireless alarm?

Generally, we suggest a hard wired burglar alarm system over a wireless system. They are usually cheaper, more reliable and more secure. However in some cases a wireless alarm is appropriate where wiring maybe time consuming and complex or if you want to protect out buildings.

How does the monitored alarm work?

A monitored alarm connects to a monitoring centre that is manned 24 hours a day 365 days a year, via your telephone line. If the alarm is triggered it will send a signal to the centre and the owner, a keyholder or the police can be informed.

What happens to my alarm monitoring if my phone line is cut?

If your phone line is cut a signal cannot be sent. However, for extra security a dual signalling method can be implemeted such as Redcare and DualCom.

Can I have a burglar alarm that is not monitored?

Yes. You can install a bell only alarm which emits a loud noise to deter intruders or alert your neighbours. Your burglar alarm can be configured to send voice messages to your mobile phone.

Would I be set my burglar alarm at night?

Yes, of course. Your alarm can be configured for night setting. Which means at night, you are free to move around at certain areas of the house such as upstairs, leaving the ground floor covered by the alarm.

How long will it take to install my alarm?

It takes around a day to install a standard intruder alarm system.

Will the burglar alarm work with my pet?

Yes. With a professional installation, the burglar alarm can be configured to ignore pets.

Would my wireless internet connection interfere with the wireless alarm?

NO. Your wireless burglar alarm will utilize a dedicated 868 MHz narrow band radio channel which is exclusive for the security industry and as such unlikely to receive interference from your wireless internet connection.

Do you offer any guarantee on the alarm system?

Yes, We provide 12 months minimum guarantee on our alaram installations.

How soon can you install a burglar alarm?

Generally if you can give us 48 hours notice we can have an installation engineer to you.

What is CCTV?

CCTV means �Closed Circuit Television�. It is used to monitor and record the images in a designated area for security and protection.

Why would I need a CCTV camera?

CCTV can help protect your business, staff, customers or property. Footage from CCTV is admissable in court and can provide evidence in an insurance claim.

What are the features of a CCTV system?

CCTV are monitors and records moving images. The images can be recorded onto a Digital Video Recorder and played back at a later date. Modern DVR systems has software that allows you to search through footage of a particular time and date.

How do I choose the right CCTV?

We can help you choose the correct CCTV system to suit your requirments and budget. We can help you select the type of CCTV camera, whwre it should be positioned, the correct capacity DVR system and software.

Can I supply my own CCTV equipment?

Yes, you may supply your CCTV equipment. However we do not offer any guarantee on the installation of equipment that is not supplied by us.

Do you offer a guarantee on CCTV installation?

Yes, Your CCTV system comes with our standard 12 months minimum parts and labour warranty.

Can CCTCV cameras see in the dark?

We can supply and install Day and Night Cameras and InfraRed Cameras to enable night vision.

	Intruder alarms and CCTV Our security services include: CCTV supply and installation, wireless alarms, burglar alarms, access control and video door entry systems.
	Free Quotations We provide FREE quotations Fully specified with no obligation to you.
	Customer Satisfaction We understand that customer satisfaction is key to the success of any firm. That's why we work hard to ensure that our customers receive a quality of service that continues to build our reputation.
	Contact Us For more information on our full range of Audio-visual Services, please do not hesitate to call us on for a free, without obligation fully specified quotation or contact us.